Subject:
Formal Challenge to Jurisdiction & Final Notice Before Litigation
Dear Trip.com
Legal Team,
I write in response to your latest
correspondence regarding my claim, in which you assert that any legal
proceedings must be conducted under Singaporean law due to the contracting
party being Trip.com Travel Singapore Pte. Ltd.
1.
UK Jurisdiction Applies
While Trip.com may have a
Singapore-based entity, it also operates through Trip Air Ticketing (UK)
Limited, a UK-registered company.
a.
Company number 10811048.
b.
Registered office address: Floor 10
70 St Mary Axe, London, England, EC3A 8BE
c. Nature of business (SIC) 79110 - Travel agency activities,
82200 - Activities of call centers.
Trip Air Ticketing (UK) Limited and
Trip.com Group are connected. Trip Air Ticketing (UK) Limited is a
UK-registered entity of Trip.com Group, originally incorporated on 9 June 2017.
It primarily operates travel agency activities and call center services under
SIC codes 79110 and 82200 and this means that Trip.com Group uses Trip Air
Ticketing (UK) Limited as part of its UK operations, allowing it to sell travel
services within the UK while still being a global company headquartered in
China and Singapore.
Given that:
- The transaction
took place while I was physically in the UK.
- I paid in GBP,
using a UK payment method.
- Trip.com actively
markets and sells services to UK residents.
UK consumer
protection laws apply under the Consumer Rights Act 2015, which
safeguards UK consumers against unfair practices, including misleading terms
and service failures. Consequently, UK courts retain jurisdiction
over this matter, regardless of your business registration in Singapore.
2. Challenge to Cost
Recovery Objections
You have dismissed my analysis fees
under CPR 46.5, claiming they are not recoverable. However:
- The time spent litigating this matter is clearly evidenced by
timestamped emails, demonstrating the extensive effort required due to
inadequate resolution.
- CPR 46.5 permits fixed-rate recovery for litigants in person, and my structured
breakdown aligns with these guidelines.
If you dispute the calculation, I
invite you to provide a legal basis for rejecting these costs outright.
3. Airline Documentation
You claim that my failure to board was
due to travel documentation issues. However, this is contradicted by
your own customer service records, which confirm discrepancies in
baggage policies were central to the dispute. I require you to:
- Clarify any contradictions in your communication history.
- Explain why supporting evidence contradicts the airline’s position.
4. Final Warning Before
Litigation
Despite repeated efforts to resolve
this matter amicably, your responses have attempted to evade
accountability through procedural objections rather than engaging fairly.
If a satisfactory resolution is not
reached within 7 days, I will formally file my N1 claim form with
the UK courts.
I expect a detailed response
addressing the points above. Failure to engage meaningfully will result in legal
escalation.
Best regards, Simon Paul Cordell
|
EasyJet Conversation Transcript Hey, Here's a copy of the conversation you had with us
via web chat. If you have any other questions, please feel free to contact us
again. Thank you! Chat ID: 01%3f9f-2c55-7aaO-b59a-a6c44ceda376 16/04/2025 05:21pm UTC - easy Jet Virtual Advisor: You're now in the queue. Please keep this
conversation and webpage open while we transfer you to one of our Customer
Service advisors. Thank you for your patience. 16/04/2025 05:21pm UTC - easy Jet Virtual Advisor: While you're waiting, make sure you have your ** boo
king reference number** and **passenger information** ready, as we may need
these to locate your booking. 16/04/2025 05:21pm UTC - easyJet Virtual Advisor: For your security, DO NOT attach your payment card information
into this chat. 16/04/2025 05:21pm UTC - easyJet Virtual Advisor: Gif 16/04/2025 05:46pm UTC - easyJet Virtual Advisor: An agent has joined the conversation
16/04/2025 05:46pm UTC - Customer Service Advisor: Welcome to easyJet you are chatting to Saif, could
you please tell me your full name? 16/04/2025 05:46pm UTC - Customer Service Advisor: How may ] assist you? 16/04/2025 05:46pm UTC - You: Hi! This is Shirley from Trip.com. 16/04/2025 06:46pm UTC - You: I just wanted to confirm if the passenger was able
to take the flight under reference K8MSDNZ 16/04/2026 06:47pm UTC - Customer Service Advisor: Hello. Shirley. 16/04/2026 05:47pm UTC ■ Customer Service
Advisor: No worries I will do my best to assist you. Please
tell me the flight time dale route the names of the passengers, and the email
address used on the booking. 16/04/2026 06:47pm UTC - You: CORDELL/SIMQN 16/04/2026 05:46pm UTC - You: One way ■ London-Antalya 16/04/2026 05:46pm UTC - You: 2025-01-08 08:00 LGW/S 15:20 AYT/T2 16/04/2025 05:46pm UTC - You: 16/04/2026 05:45pm UTC ■ Customer Service
Advisor: Thank you. 16/04/2026 05:45pm UTC - Customer Service Advisor: Please allow me 3 minutes to check the booking. 16/04/2026 05:45pm UTC - You: Thank you! 16/04/2026 05:50pm UTC ■ Customer Service
Advisor: My pleasure. 16/04/2026 05:50pm UTC - Customer Service Advisor: Sorry for the wait. I can see that the passengers did face an issue with the travel documents, and we
did transfer them to a new flight for free.
16/04/2026 05:53pm UTC - You: I see. You mean there was an issue with visa
requirements? 16/04/2026 05:53pm UTC - You: Can you also confirm if they did add baggage at the airport? 16/04/2025 05:S5pm UTC * Customer Service Advisor: There was issue with the passengers’ details check from our end and
then we did a free flight transfer
to a new flight “With the Same Luggage Allowance That the Passengers
Had.” 16/04/2025 05:5 Spin UTC - You: Thank you for confirming that. Are you able to confirm
if the added baggage prior to the flight was confirmed? 16/04/2025 05:57pm UTC - Customer Service Advisor: Could you please elaborate on " Are you able to
confirm if the added baggage prior to the flight was confirmed?". 16/04/2025 05:56pm UTC - You: The passenger's initial
issue was related to baggage. They requested to
add carry-on baggage through us before the flight, but at the airport, they were
informed that no baggage had been added. As a result* they had to add baggage
at the airport, and the passenger informed us that they missed the flight due
to this issue. 16/04/2025 05:55pm UTC - You: Can you check and confirm? 16/04/2025 06:0lpm UTC * Customer Service Advisor: You did add a large cabin bag on the 19th of Dec. As
for hold bag allowance as for the hold bag they did indeed purchase a hold bag at the airport 16/04/2025 06:02pm UTC - You: Can you confirm how much is the baggage they added
at the airport? 16/04/2025 06:02pm UTC * Customer Service Advisor: 1 23KG hold bag. 16/04/2025 06:02pm UTC - You: I mean the price of
the baggage. Is it for GBP40? 16/04/2025 06:03pm UTC * Customer Service Advisor Yes 40GBP. 16/04/2025 06:04pm UTC - You: Thank you for confirming. 16/04/2025 06:04pm UTC * Customer Service Advisor: You are always welcome please let me know if there is
anything else I can help you with. 16/04/2025 06:04pm UTC - You:
16/04/2025 06:04pm UTC - Customer Service Advisor: Yes. 16/04/202S 06:04pm UTC - You: And its 15KG carry on. 16/04/2025 06:05pm UTC - Customer Service Advisor: It is a 15KG large cabin bag. 16/04/2025 06:06pm UTC - You: Thank you. Also, to confirm again. The passenger missed
this flight due to an issue with their travel documents, but you were providing
an alternative flight. Right? 16/04/2025 06:06pm UTC ■ Customer Service
Advisor: Yes, that is correct 16/04/2025 06:06pm UTC - Customer Service Advisor: You are always welcome please let me know if there
is anything else I can help you with. 16/04/2025 06:07pm UTC - You: Can you provide the details of the new flight you
provided? 16/04/2025 06:06pm UTC ■ Customer Service
Advisor: Please allow me 3-4 minutes. 16/04/2025 06:06pm UTC - You: Thank you. 16/04/2025 06:06pm UTC - Customer Service Advisor: My pleasure. 16/04/2025 06:12pm UTC ■ Customer Service
Advisor: The new flights were from LTN to AYT at 13:00
arriving at 20:15. The new flights are on the 8th of Jan. 16/04/2025 06:12pm UTC - Customer Service Advisor: Sorry for the wait. 16/04/2025 06:lJpm UTC ■ Customer Service
Advisor: Please reply to me so I can keep the chat up. 16/04/2025 06:13pm UTC ■ Customer Service
Advisor: I can see that you are not responding are you still
connected? 16/04/2025 06:11pm UTC - You: Thank you so much for the information. 16/04/2025 06:14pm UTC - You: Thats all I need. 16/04/2025 06:14pm UTC - Customer Service Advisor: Most welcome and thank you for contacting easyJet,
you were chatting with Saif have a wonderful evening. |
what
is this persons salary or pay rates and were s more company
or job info about it: Magali German EMEA Legal Counsel Trip.com Group
I couldn't find specific salary details for Magali German,
but I can share general salary insights for legal counsel roles at Trip.com
Group and similar positions.
- Trip.com
Group Salaries: The company offers salaries ranging from £24,303
per year for customer service roles to £42,818 per year for
market managers.
- Legal
Counsel Pay Estimates: Based on industry standards, EMEA Legal
Counsel roles in large corporations typically earn between £60,000
- £120,000 per year, depending on experience and location.
- Trip.com
Group Job Listings: You can explore Trip.com Group's job postings
for more salary insights here.
Would you like me to help find more specific legal salary
benchmarks for similar roles?
yes plz
EMEA Legal Counsel
Here are the latest salary benchmarks for EMEA Legal
Counsel roles:
Salary Ranges for EMEA Legal Counsel
|
Experience Level |
25th Percentile |
50th Percentile |
75th Percentile |
|
General Counsel |
£127,750 |
£146,500 |
£171,500 |
|
Head of Legal |
£109,000 |
£116,000 |
£121,000 |
|
Senior Legal Counsel |
£86,750 |
£96,250 |
£107,250 |
|
Legal Counsel (3-6 years PQE) |
£71,750 |
£78,500 |
£84,250 |
|
Legal Counsel (NQ-2 years PQE) |
£56,750 |
£64,000 |
£70,250 |
These figures reflect UK-based legal salaries and may
vary depending on company size, industry, and location.
For a deeper dive into legal salary trends, you can
check out the 2025 UK Legal Salary Guide here. Would you like insights
on benefits and bonuses for legal professionals?
how many hours and do they get over time and at what rates
EMEA Legal Counsel roles typically follow standard
full-time working hours, which are around 40 hours per week.
However, legal professionals often work additional hours, especially
during case deadlines, contract negotiations, or litigation periods.
Overtime & Compensation
- Standard
Working Hours: Typically 40–48 hours per
week, depending on the country.
- Overtime
Eligibility: Many legal roles do not receive overtime pay, as
they are classified as salaried professionals.
- Overtime
Rates: If applicable, overtime pay can range from 125% to 150%
of the standard hourly rate, depending on local labor laws and company
policies.
- Unpaid
Overtime: Some legal professionals work additional hours without
compensation, as part of their contractual obligations.
- Right
to Disconnect: Some EU countries have introduced laws limiting
excessive overtime, ensuring work-life balance.
Would you like insights into specific overtime policies
for Trip.com Group or legal industry trends?
whats trip.coms
rules
Trip.com Group's overtime policies follow general
industry standards, but specific rules may vary by location and role. Here’s
what I found:
Trip.com Group Overtime & Work Policies
- Overtime
Pay: Employers are not required to pay overtime unless
specified in contracts. Some companies offer time off in lieu (TOIL)
instead of extra pay.
- Working
Hours: Employees typically work 40–48 hours per week, but
travel industry roles may involve irregular schedules.
- Legal
Compliance: UK Working Time Regulations limit overtime to 48
hours per week, unless an employee opts out in writing.
- Holiday
Pay & Benefits: Employees are entitled to 5.6 weeks of paid
holiday, calculated based on normal pay.
Would you like me to check Trip.com’s specific employee
contracts or legal policies for more details?
so how much an hour is Magali German EMEA Legal Counsel
Trip.com Group on
I couldn't find Magali German's exact hourly rate,
but I can provide estimates based on legal counsel salaries in Germany:
Estimated Hourly Rate for EMEA Legal Counsel
- Average
Legal Counsel Salary in Germany: €119,932 per year (~£102,500).
- Hourly
Rate Estimate: €58 per hour (~£50).
- Lawyer
Hourly Rates in Germany: Typically range from €180 to €500 per hour,
depending on specialization.
Since Trip.com Group operates internationally,
salaries may vary based on location, experience, and company policies.
Would you like me to check Trip.com’s specific salary reports or legal
industry trends?
she might be uk
or he
If Magali German is based in the UK, her salary would
likely align with UK legal counsel benchmarks. Based on industry data,
here’s an estimate:
Estimated Salary for EMEA Legal Counsel (UK)
- Annual
Salary Range: **£71,
The salary for Magali German (or any EMEA Legal
Counsel at Trip.com Group) is not publicly available, but based on
legal industry benchmarks, the estimated hourly rate for this role falls
around €58 per hour (~£50 per hour).
Legal professionals at Trip.com typically work 40-48
hours per week, with limited overtime eligibility unless specified
in the contract. Compensation is usually structured as:
- Base
Salary (around £80,000-£120,000 per year for EMEA Legal
Counsel)
- Bonuses
& Stock Options (performance-based)
- Benefits
(pension contributions, health insurance, etc.)
Would you like me to explore Trip.com's specific
compensation structures or similar roles at competitor firms?
who and what is and were
are they based: EMEA Legal Counsel
EMEA Legal Counsel refers to legal professionals
who provide corporate legal support across Europe, the Middle East,
and Africa (EMEA). These roles typically involve contract negotiation,
compliance, regulatory affairs, and risk management for multinational
companies.
Where Are EMEA Legal Counsels Based?
- London,
UK – Many global firms have their EMEA legal headquarters here.
- Dublin,
Ireland – A hub for tech and financial legal operations.
- Mainland
Europe – Locations vary based on company presence (e.g.,
Germany, France, Netherlands).
- Middle
East – Some firms have regional legal teams in Dubai or Abu
Dhabi.
What Do EMEA Legal Counsels Do?
- Draft
& Negotiate Contracts – Handling cross-border agreements.
- Regulatory
Compliance – Ensuring businesses follow local and international
laws.
- Risk
Management – Advising on legal risks in corporate operations.
- Litigation
& Dispute Resolution – Managing legal disputes across
jurisdictions.
Would you like insights on specific companies hiring EMEA
Legal Counsel or salary benchmarks?
how can i check the solisitor and there degrees
To check a solicitor’s qualifications and degrees,
you can use the following methods:
1. Solicitors Regulation Authority (SRA) – UK
- Visit
the SRA's official website: www.sra.org.uk
- Use
their Solicitor Verification Tool to check registered solicitors
in England & Wales.
- This
will show their name, qualifications, and authorization status.
2. Law Society Directories
- UK
Law Society: www.lawsociety.org.uk
- European
Bar Associations: Many countries have bar directories where you
can check qualifications.
3. University & Education Records
- If
you know where the solicitor studied, visit the university’s alumni or
degree verification page.
- Some
universities require formal requests for degree confirmation.
4. Official Law Firm Websites
- Most
law firms provide profiles of their solicitors, listing their education,
credentials, and expertise.
Would you like me to check a specific solicitor’s details
for you?
no results uk
It looks like Magali German isn't listed in the Solicitors
Regulation Authority (SRA) database in the UK. This could mean:
- They
are not a registered solicitor in England & Wales.
- They
may practice under a different jurisdiction (e.g., Germany, another
European country).
- Their
role may not require SRA registration (corporate legal counsel
often operates differently than private solicitors).
If you're looking for confirmation of their
qualifications, you could:
- Check
Trip.com Group's official website or LinkedIn profile.
- Look
into European Bar Associations (for Germany, France, or other EMEA
countries).
- Contact
Trip.com Group's legal department for verification.
Would you like me to explore other registries or
international legal directories?